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Alpharetta, GA (Alderman); Georgia
Source: RELX careers · View original posting
From RELX's posting. “We” and “our” refer to the employer.
Are you interested in understanding customer feedback and transforming data into meaningful business insights?
Would you like to gain hands-on experience supporting Voice of Customer programs while helping improve customer experiences through analytics, reporting, and innovation?
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management.
You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/ .
Product Delivery and Consulting (PDC) is a customer-focused organization dedicated to helping customers and internal stakeholders implement, adopt, and operate products and services successfully. Through consulting, implementation support, customer communications, customer insights, audit management, and enterprise transformation initiatives, the team improves customer readiness, generates actionable insights, reduces operational risk, and drives positive customer outcomes.
The Operational CX team connects customer feedback with business action by gathering customer insights, supporting governance activities, and helping teams focus on improvements that matter most to customers.
The Voice of Customer & Customer Insights Intern will support customer-listening programs by analyzing feedback, identifying trends, and helping transform customer insights into actionable recommendations. This role provides practical experience in customer experience management, survey research, reporting, and stakeholder collaboration. The intern will contribute to initiatives that improve customer experiences and business outcomes while developing practical skills in qualitative and quantitative analysis.
The role focuses on organizing, interpreting, and communicating customer feedback; business stakeholders remain responsible for prioritization and implementation decisions.
Program Dates: May 24 – July 30, 2027
Duration: 10 weeks
Location: On-site in Alpharetta, GA. Candidates should be able to work on-site for the duration of the internship.
Relocation Assistance: Relocation assistance is not available for this internship.
Eligibility Requirements: Candidates must be currently enrolled undergraduate students with an expected graduation date of May 2028.
Compensation
$20/hour
#earlycareer


This position is not eligible for benefits.



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