Associate Ad Operations Manager

Associate Ad Operations Manager

Remote (US) | Advertising Operations

A bit about us

GroundTruth is an advertising platform that turns real-world behavior into marketing that drives in-store visits and other real business results. We use observed real-world consumer behavior, including location and purchase data, to create targeted advertising campaigns across all screens, measure how consumers respond, and uncover unique insights to help optimize ongoing and future marketing efforts.

With this focus on media, measurement, and insights, we provide marketers with tools to deliver media campaigns that drive measurable impact, such as in-store visits, sales, and more.

Learn more at groundtruth.com.

At Groundtruth, we believe that innovative technology starts with the best talent and have been ranked one of Ad Age’s Best Places to Work in 2021, 2022, 2023, & 2025! Learn more about the perks of joining our team here.

A bit about you

As an Associate Ad Operations Manager, you will support the execution and management of digital advertising campaigns across a variety of formats. You’ll work in a fast-paced, collaborative environment, using your knowledge of digital media and ad technology to ensure campaigns are set up accurately, deliver against client goals, and run smoothly from launch through reconciliation.

You’re someone who takes initiative, pays close attention to the details, and is comfortable troubleshooting issues and managing priorities independently while partnering closely with the broader team.

You will:

• Traffic and manage advertising campaigns in GT’s proprietary ad-serving platform, ensuring accurate and timely campaign setup and execution
• Track, measure, and analyze the performance of multiple advertising campaigns simultaneously, proactively identifying opportunities or issues that may impact delivery
• Monitor 1st- and 3rd-party reporting data to ensure campaigns are pacing and delivering against goals
• Perform quality assurance checks of campaign setup against client insertion orders, maintaining a high level of accuracy and attention to detail
• Troubleshoot campaign and creative issues, using available resources and tools to drive timely resolution
• Manage expectations, communication, and reporting metrics with internal team members
• Own reporting and month-end reconciliation with a focus on accuracy and timeliness
• Create and maintain documentation pertinent to the Ad Operations team
• Prioritize and manage multiple tasks independently while collaborating with and supporting the broader team as needed
• Take ownership of your work, seek feedback, and continuously look for opportunities to improve processes and performance

You have:

This is our ideal wish list, but most people don’t check every box on every job description. If you meet most of the criteria below, are excited about the opportunity, and are willing to learn, we’d love to hear from you.

A bachelor’s degree and 1+ year of relevant experience, or 2+ years of transferable experience in digital advertising, including advertising platforms, online publishers, ad networks, digital agencies, or related fields

• Familiarity with digital media and ad technology, including experience with ad-serving platforms and/or Supply-Side Platforms (SSPs) and Demand-Side Platforms (DSPs)
• Strong analytical and problem-solving skills with meticulous attention to detail
• Excellent organizational and time-management skills, with the ability to prioritize competing responsibilities and deliver high-quality work on time
• Strong communication and client-service skills, with the ability to collaborate effectively across teams
• The ability to be proactive, resourceful, and self-sufficient while knowing when to collaborate or ask for support
• A team-oriented mindset and willingness to roll up your sleeves and contribute wherever needed
• A growth mindset—you’re coachable, receptive to feedback, and motivated to continue developing your technical and industry expertise
• Strong Microsoft Excel skills and proficiency with PowerPoint
• Experience working with HTML5 and JavaScript ads
• Experience creating mobile rich media ads
• Experience troubleshooting and testing ads using tools such as Fiddler, Charles, or similar debugging tools
• A respectful, positive approach to working with others—we treat one another with respect, assume positive intent, and believe there’s room to have fun while doing great work

Our values

At GroundTruth, we value GRIT and we seek candidates who share these principles. We believe that a strong foundation in these values drives success, fosters collaboration, and enables us to create lasting, impactful relationships both within our team and with our clients.

Growth Mindset: We position ourselves toward growth – in the business world and within ourselves. We see problems as opportunities and approach all situations with an open mind.

Respectful: We are respectful to each other, our customers, and our partners in everything we do.

Intentional: We question assumptions, turn off auto-pilot, think through each task, act with purpose, and see objectives through to resolution.

Trustworthy: We want to earn the reputation of being a trusted media platform and partner by driving real business results for our clients for our colleagues.

Why you'll love working here

Be part of a dynamic team: Join a fun, fast-paced environment where your ideas matter and your impact is felt.

Opportunities for growth: We believe in internal development, offering plenty of opportunities to learn, grow, and advance your career within the company.

Flexibility: We offer a remote-first philosophy and flexible PTO policy, allowing you to balance work with your personal life.

Collaborative culture: Work alongside passionate, creative, and motivated colleagues who support each other and encourage new ideas.

Comprehensive benefits package: At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they love. We offer:

• Fully-paid medical premiums for employees
• 401(k) employer match
• Generous parental leave
• Wellness and gym reimbursement
• Family and pet expense reimbursement
• Education and coaching reimbursement program
• Daily lunch credit when working in-office
• Fully stocked snacks and beverages in-office
• Option for mobile phone reimbursement or separate company phone
• Equity analysis to ensure fair pay