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Tempe, AZ; Austin, TX; Nashville, TN; Bellevue, WA; New York, NY
Source: Amazon careers · View original posting
From Amazon's posting. “We” and “our” refer to the employer.
We are seeking a Product Manager to own the strategy, roadmap, and execution of claims-related integrations and automation capabilities across our incident and claims ecosystem. This role will focus on reducing operational friction, improving data quality, and accelerating claims handling through scalable workflows connecting internal systems, third-party administrators (TPAs), insurers, and business stakeholders.
The successful candidate will work backwards from customer and operational pain points to identify opportunities for automation, streamline cross-functional processes, and improve end-to-end claims outcomes. This role requires strong product judgment, stakeholder management, and the ability to translate complex business workflows into scalable product solutions.
The On-Road Incident Management (ORIM) builds the systems that connect Amazon's logistics incident management ecosystem to the partners who resolve claims on behalf of customers, drivers, and third parties. We sit at the intersection of insurance, operations, and technology, designing automated workflows that move claims data between internal platforms and external administrators. We prioritize simplicity, speed, and accuracy because every claim represents a real person waiting for resolution.
You'll work alongside product managers, program managers, and engineers who care deeply about reducing friction in complex, high-volume operational processes.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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Posted over two months ago. Hiring can take months, so age alone is not a warning. If you are unsure, check the employer's careers page.
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