Manager of Development Operations

Positions in this job series have managerial responsibility for the administrative and operational effectiveness of non-academic University departments or programs, or for an entire organization; multiple functions and associated staff managed may include business planning, finance, facilities, human resources, information technology, compliance, and health and safety. Individual contributor positions should be assigned to the Administrative Services Administrator series.

Based in Hoover’s home office, this position oversees the administrative activities of the Development department, including human resources compliance, vendor management, finance and budget management, gift processing and data reporting/business intelligence. The role serves as the primary liaison to Hoover’s Finance and Information Technology teams.

Reporting to the Senior Manager of Development, the Manager of Development Operations manages a team of three direct reports: two data analysts and one gift processor/administrative support staff member. The role is responsible for leading, mentoring, and developing this team, including performance management and professional growth. The position also manages the department's vendor relationships and oversees production of data reports and business intelligence deliverables.