layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - EUC Design Engineer at Ameriprise

Endpoint Engineering & Device Management
Design, implement, and support endpoint management solutions across Windows, macOS, and mobile platforms.
Develop and maintain Microsoft Intune configurations, compliance policies, security baselines, application deployment standards, and device management strategies.
Design and implement endpoint policies using modern management technologies and Group Policy where appropriate.
Evaluate, test, and validate new configurations, technologies, and security controls prior to production deployment.
Collaborate with application owners to ensure endpoint compatibility and a positive user experience.
Browser Engineering & Management
Design, implement, and support enterprise browser management solutions for Microsoft Edge and Google Chrome.
Administer Microsoft Edge Management Service, including policy management, reporting, governance, and operational support.
Configure and maintain browser security controls, extension governance, authentication settings, and enterprise browser standards.
Evaluate browser releases, policy changes, and emerging capabilities for enterprise adoption.
Partner with Security and Architecture teams to ensure browser platforms align with enterprise security and compliance requirements.
Troubleshoot complex browser policy, authentication, compatibility, and configuration issues.
AI & Modern Workplace Technologies
Support the implementation, governance, and operational readiness of Microsoft Copilot and other AI-enabled workplace technologies.
Evaluate emerging workplace technologies and provide recommendations that improve productivity and employee experience.
Partner with Security, Risk, and Compliance teams to establish appropriate controls and governance for AI-enabled solutions.
Governance, Compliance & Operations
Create and maintain engineering standards, technical designs, operational documentation, and support procedures.
Monitor policy compliance and effectiveness through reporting, analytics, and management platforms.
Participate in governance forums, architecture reviews, and technology planning activities.
Support Incident Management, Problem Management, Change Management, and Vulnerability Management processes.
Perform root cause analysis and implement long-term corrective actions for recurring issues.
Support audit and compliance activities through documentation and evidence collection.
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field; or equivalent work experience.
5-7 years of relevant engineering experience supporting enterprise endpoint technologies.
Strong experience supporting Windows endpoint management in a large enterprise environment.
Strong experience with Microsoft Intune, Microsoft Endpoint Manager, Microsoft Entra ID, and Microsoft 365 technologies.
Experience designing and implementing endpoint configuration, compliance, and security policies.
Experience managing enterprise browser platforms, including Microsoft Edge, Google Chrome, browser policy management, extension governance, and browser security controls.
Experience with Microsoft Edge Management Service or similar enterprise browser management technologies.
Experience supporting macOS and mobile device management platforms.
Experience with PowerShell automation and scripting.
Strong analytical, troubleshooting, and communication skills.
Experience working within ITIL-based operational processes including Incident, Problem, and Change Management.

EUC Design Engineer

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