layiq
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…From Bank of America's posting. “We” and “our” refer to the employer.
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
This job is responsible for reviewing complex products for the prevention and detection of possible fraud. Key responsibilities include researching and analyzing of account activity to assess levels of risk and fraud. Job expectations include completing inbound and outbound calls, taking appropriate action based on transaction characteristics of greater complexity, performing functions related to research, and resolving fraudulent activity and service support.
Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.
Digital Fraud Detection encompasses 2 types of alerts: Device Fingerprint and Mobile Wallet. All analysts are cross trained to review both types of alerts:
Mobile Wallet
Digital Detection analysts are responsible for reviewing MWD alerts for suspicious activity. These analysts review mobile wallet provisioning details as well as Mobile to determine fraudulent activity. Digital detection analysts operate in an outbound environment attempting to connect with clients to verify activity. Detection analysts decide account remediation or closure based on risk criteria.
Device Authentication Fraud
Digital Detection analysts are responsible for reviewing DAF alerts for suspicious activity. These analysts review Online Banking device details to determine fraudulent activity and logins. Digital detection analysts operate in an outbound environment attempting to connect with clients to verify activity. Detection analysts decide account remediation or closure based on risk criteria.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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