layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Sr Staff Software Engineer ( AI Agents, Observability) at ServiceNow

12+ years of experience building scalable software applications using Java or a similar object-oriented programming language
Strong experience with JavaScript or TypeScript and modern frontend engineering practices
Strong foundation in data structures, algorithms, object-oriented design, and performance optimization
Proven expertise in multi-agent systems design
: orchestration frameworks, agent communication patterns, state management across distributed agents.
Practical experience integrating foundation models and LLMs into production systems, with awareness of hallucination, latency, cost, and safety trade-offs.
Proven ability to solve significant technical problems with broad impact across teams or product areas
Demonstrated expertise in architecture, technical strategy, and driving complex initiatives from design through delivery
Experience mentoring engineers and influencing engineering excellence through reviews, standards, and technical leadership
Practical experience using AI-assisted coding tools to improve development workflows and engineering productivity
Strong analytical and software design skills
For positions in this location, we offer a base pay of $190,900 - $334,100
, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Learn more here
. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Sr Staff Software Engineer ( AI Agents, Observability)

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