Systems Analyst III

Job Summary:

The Systems Analyst III is responsible for leading research and analysis to identify systems impacted by requirements, possible interfaces, cross team dependencies and affected lines of business.

Preferred Skills:

Strong systems-thinking skills with the ability to analyze end-to-end business processes, system interactions, and upstream/downstream dependencies.

Process:  Experience partnering with business and technical stakeholders to define, document, maintain, and improve end-to-end business processes.

Experience creating business process flows, system diagrams, data flows, data mapping documentation, customer journeys, and other analysis artifacts.

Requirements:  Advanced Agile delivery experience including backlog refinement, story decomposition, acceptance criteria development, dependency management, and sprint-readiness activities.

Proficiency with Azure DevOps (ADO) and Agile planning tools used to manage requirements, features, stories, dependencies, and traceability.

Experience facilitating stakeholder workshops, discovery sessions, requirements-gathering activities, and cross-functional collaboration.

Training/Documentation:  Experience developing training materials, delivering training sessions, and providing knowledge transfer to support adoption of new processes and system capabilities.

Essential Functions:

• Leverage appropriate approaches and modeling techniques to elicit requirements
• Recognize inconsistencies and gaps in a complex business process
• Assist in planning activities and development of business case documents
• Through research and analysis, identify systems impacted by requirements, possible interfaces, cross team dependencies and affected lines of business
• Translate business needs and technical requirements by authoring clear agile stories and features

Serve as a liaison between technical teams and users, stakeholders.

• Perform root cause analysis
• Build, sustain, and leverage relationships with persons within his/her area of immediate responsibility
• Assist QA in preparation of test scenarios and test data

Sets objectives for own job with the understanding of how output would affect and impact other job areas related to own job. Contributes and provides input to the development of operational area goals within the context of own job area.  Work consists of tasks that are typically not routine, works independently and applies discretion within established operational boundaries and procedures. Work direction is only provided for new areas of work or unique assignments.

Problems and issues faced are vague, and require reasoning and analysis to address problems and issues.  Updates and/or modifies work methods based on past experiences, and identifies solutions to problems by recognizing similarities through data trends. Has higher autonomy to arrive at solutions to non-routine problems within established operational boundaries and procedures. Uses personal experiences, makes reasonable judgment calls, and may call on other resources where necessary to identify solutions.