layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Internal Communications & Engagement Manager at Environmental Air Systems

Department Operations & Project Management
● Lead the day-to-day operations, ensuring projects are prioritized, executed on time, and aligned with organizational goals.
● Own the department's project management platform (Asana), maintaining project plans, timelines, assignments, dependencies, and team workloads while ensuring accountability across the department.
● Translate strategic initiatives into detailed execution plans and coordinate implementation across the team.
● Monitor department capacity, identify operational risks or bottlenecks, and recommend process improvements that increase efficiency and effectiveness.
● Develop, document, and maintain department standard operating procedures, workflows, and operational processes.
● Assist the Director in managing departmental priorities, annual planning, reporting, and operational performance.
Internal Communications & Brand Operations
● Manage day-to-day administration of the EAS Connect employee app, including employee permissions, audience management, notifications, and user maintenance.
● Ensure brand standards are consistently applied across the organization, including internal communications, digital channels, presentations, templates, and facility collateral.
● Coordinate the production and distribution of printed materials, signage, posters, flyers, presentations, and branded resources across all company locations.
● Assist with internal communication content creation, proofreading, scheduling, and publication.
Employee Engagement Operations
● Lead the operational planning and execution of employee engagement initiatives that strengthen culture and improve the employee experience.
● Manage employee recognition programs, including milestone celebrations, anniversary gifts, recognition mailings, and reward fulfillment.
● Administer the Company Store platform, including reward code management, employee gift cards, inventory tracking, and order fulfillment.
● Maintain inventory of promotional items, recognition materials, event supplies, recruiting materials, and engagement resources across all facilities.
● Coordinate recurring employee engagement activities including food trucks, Coffee with Colleagues, appreciation events, wellness initiatives, and other employee programs.
● Maintain the annual employee engagement calendar and coordinate logistics across multiple business units and locations.
Event Planning & Execution
● Lead the operational planning, logistics, and execution of company meetings, leadership events, employee celebrations, recruiting events, family events, and executive functions.
● Develop project timelines, coordinate vendors, manage budgets, and oversee logistics to ensure successful event execution.
● Source vendors, negotiate pricing, obtain quotes, manage contracts, and coordinate event schedules.
● Coordinate transportation, setup, breakdown, signage, equipment, rentals, catering, and event materials.
● Manage event supply inventories and maintain organized storage systems that support efficient event deployment.
● Coordinate with photographers, videographers, and the Digital Media Coordinator to ensure event coverage aligns with departmental goals.
Community Engagement & Corporate Social Responsibility
● Lead the operational execution of corporate community engagement initiatives, volunteer events, charitable partnerships, and outreach programs.
● Coordinate logistics for community partnerships including Habitat for Humanity, Roc Solid
Foundation, blood drives, educational partnerships, and future community initiatives.
● Maintain the annual community engagement calendar and coordinate volunteer schedules, communications, registrations, and event logistics.
● Manage community event materials, promotional items, volunteer communications, and operational support.
● Assist in identifying opportunities to strengthen community engagement while supporting organizational brand awareness.
Financial & Vendor Administration
● Monitor departmental operating expenses, budgets, invoices, and purchasing activities.
● Process departmental expenditures, reconcile corporate credit card transactions, code invoices, and ensure accurate allocation across business units.
● Maintain expense tracking reports and operational dashboards for departmental reporting.
● Manage vendor relationships, service agreements, shipping coordination, print vendors, promotional suppliers, and event partners.
Operational Excellence & Continuous Improvement
● Identify opportunities to improve departmental processes, workflows, and operational efficiency.
● Maintain organized department documentation, inventory systems, calendars, and operational records.
● Track departmental metrics and provide project status updates and operational reporting to the Director.
● Support continuous improvement initiatives that strengthen employee engagement, communication effectiveness, and department performance.
● Serve as a trusted operational resource for internal stakeholders while delivering exceptional customer service across the organization.

Experience
● Bachelor's degree in Communications, Business Administration, Marketing, Event
Management, Hospitality, or a related field preferred (or equivalent experience).
● Five or more years of experience in operations, internal communications, employee engagement, project management, event management, or program administration.
● Experience managing multiple concurrent projects in a fast-paced environment.
● Experience coordinating cross-functional initiatives and working with senior leadership preferred.
Technical Skills
● Proficiency with Google Workspace (Docs, Sheets, Slides, Forms, and Calendar).
● Experience using project management platforms such as Asana.
● Strong spreadsheet, reporting, and organizational skills.
● Experience with employee communication platforms and content management systems preferred.
● Familiarity with Canva or similar design software.
Key Competencies
● Operational Leadership: Demonstrates strong organizational and project management skills while ensuring multiple priorities remain on schedule and aligned with department objectives.
● Strategic Execution: Effectively translates strategic direction into actionable plans and delivers high-quality execution through organization, collaboration, and accountability.
● Process Improvement: Continuously evaluates workflows and identifies opportunities to improve efficiency, consistency, and the employee experience.
● Collaboration & Relationship Building: Effectively builds relationships across departments and partners with leaders, vendors, and stakeholders across the business to accomplish shared objectives.
● Communication: Communicates clearly, professionally, and proactively while maintaining a high standard of service and responsiveness.
● Detail Orientation: Maintains exceptional accuracy across projects, communications, budgets, inventories, schedules, and operational processes.
● Adaptability: Thrives in a dynamic environment by balancing changing priorities while maintaining quality, organization, and execution.

Internal Communications & Engagement Manager

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