layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Commercial Deposit and Risk Operations Associate at Axos Bank

Monitor and assess payment transactions across Wire, ACH, Check, and Instant Payment channels for potential risks and fraudulent activities; respond to alerts and notifications in a timely and accurate manner to minimize client impact and financial loss
Review and decision real-time Wire alerts in Verafin, including holding, analyzing, and releasing or rejecting flagged wire transactions in a time-sensitive environment in accordance with established risk guidelines
Monitor and review Instant Payment send alerts in real time, applying fraud risk judgment to approve or escalate transactions in accordance with established guidelines
Clear flagged ACH credit transactions in compliance with NACHA operating rules governing RDFI monitoring of incoming credits, ensuring timely and accurate decisioning
Conduct and process comprehensive fraud investigations across ACH, Check, Wire, and Instant Payment channels, including client and counterparty interviews, evidence discovery, transaction analysis, case documentation, regulatory reporting, and ongoing case management
Perform ACH Debit Originator Review including return rate monitoring, remediation tracking, and credit utilization analysis to ensure compliance with NACHA operating rules and bank risk standards
Review and handle ACH Returns, research requests, Proof of Authorization (POA) requests, and Late Return Claims in accordance with NACHA rules and internal procedures
Administer the Positive Pay services, including exception research and decisioning; leverage Positive Pay data within Verafin investigations by matching item details to alerts and informing fraud disposition decisions
Process Federal Reserve adjustments accurately and in accordance with established deadlines and procedures
Communicate via phone, email, and written correspondence with bank employees, account holders, and other financial institutions to gather information, resolve disputes, and support fraud investigations
Escalate suspicious activity via submission of Questionable Activity Reports (QARs) and support BSA/AML referral processes as appropriate
Maintain a working knowledge of fraud prevention techniques, industry trends, and emerging payment fraud typologies across Wire, ACH, Check, and Real-time payment channels
Assist with developing and updating departmental procedures and controls to enhance operational efficiency, risk mitigation, and regulatory compliance
Stay current on banking operations, compliance requirements, and regulatory changes including NACHA operating rules, Reg E, UCC Article 4A, and applicable federal and state banking regulations

Commercial Deposit and Risk Operations Associate

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