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Sunnyvale, California
Source: Fiserv careers · View original posting
From Fiserv's posting. “We” and “our” refer to the employer.
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
VP, Head of PayFac
The Vice President, Head of PayFac-as-a-Service leads the strategy, product, and commercialization of Fiserv’s Payment Facilitator-as-a-Service offering within Merchant Solutions. PayFac-as-a-Service gives clients a modular partnership path to payment facilitation enabling embedded payment capabilities and participation in the flow of funds without building the full Payment Facilitator operating model.
This leader is accountable for defining how capabilities are delivered across the acquiring value chain while ensuring that registered-party accountability, network obligations, and Fiserv risk appetite remain uncompromised.
Reporting to the SVP, Global Product Strategy, the Vice President owns the PayFac-as-a-Service productnvision, the operating-model spectrum (Full-Service, Managed, and Fiserv-led PayFac), the delegation and risk framework, and the commercial packaging and pricing model. The role partners closely with Risk, Compliance, Legal, Technology, Sales, and Product Marketing to bring configurable, network-compliant payment facilitation propositions to market — balancing operational flexibility for clients with disciplined control and oversight.
Guiding principle: PayFac-as-a-Service changes how capabilities are delivered, not who remains accountabl e. Operational activities may be shared or delegated, but accountability remains anchored to the registered parties across the entire value chain.
14+ years of experience in payments, merchant acquiring, payment facilitation, fintech, financial services, or related fields.
8+ years of progressive leadership experience managing global teams and enterprise-scale initiatives.
Deep, demonstrable expertise in the Payment Facilitator / PayFac model, merchant acquiring, and the acquiring value chain (onboarding, underwriting, risk, compliance, processing, funding, settlement, servicing). Strong working knowledge of network rules and regulatory frameworks — Mastercard/Visa Service Provider registration, AML/sanctions, KYC/KYB, MATCH, and chargeback/dispute regimes.
Proven experience designing delegation, risk, and control frameworks that balance operational flexibility with registered-party accountability.
Experience defining commercial packaging, pricing, and go-to-market models for platform or managed-services offerings.
Demonstrated success influencing executive leadership and driving cross-functional alignment nacross Product, Risk, Compliance, and Legal.
Strong analytical, strategic planning, and executive communication skills; advanced PowerPoint and Excel.
Bachelor’s degree required.
MBA or advanced degree.
Direct experience standing up or scaling a PayFac / PayFac-as-a-Service or embedded-payments business.
Familiarity with Fiserv acquiring platforms, Commerce Hub, and merchant onboarding/risk systems.
Experience preparing Board, Investor Relations, or executive-level strategic and risk materials.
Knowledge of AI-driven onboarding/risk tooling and modern product development practices.
Compensation
$220,000.00 - $330,000.00
These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
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Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
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