layiq
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…Job opportunity
6625 Excellence Way, Plano, TX, USA
Source: Samsung Electronics careers · View original posting
From Samsung Electronics's posting. “We” and “our” refer to the employer.
Position Summary
This role is not eligible for immigration sponsorship
Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide.
By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.
Role and Responsibilities
Role & Responsibilities
This position is responsible for leading the performance and continuous improvement of the field service network through strategic program and project management, partner relationship oversight, and reporting. The ideal candidate is a highly analytical, detail-oriented professional with strong leadership skills, a process-oriented mindset, and the ability to translate data into actionable insights. This role requires a strategic leader who can drive an idea while fostering collaboration across teams and partners to deliver results.
The successful candidate will work closely with the PMO and the leadership team to ensure alignment with organizational goals.
Job Profile Summary
Oversee end-to-end management of field service programs and projects. Define processes, establish tracking mechanisms, and ensure performance aligns with strategic objectives.
Lead day-to-day management of partners and vendor relationships to ensure alignment, accountability, and service quality across the field service network.
Design, build, and maintain reports that adapt to evolving business needs, providing leadership and field teams with accurate, timely visibility into performance metrics.
Align and maintain KPIs and goals, monitoring the service network's performance to ensure targets are achieved. Analyze data to identify trends, root causes, and improvement opportunities.
Develop PowerPoint presentations that clearly communicate performance results, program updates, and storytelling to senior leadership.
Skills and Qualifications
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted:
Samsung Electronics · 6625 Excellence Way, Plano, TX, USA
Samsung Electronics · 6625 Excellence Way, Plano, TX, USA
One Park Financial · Plano, TX, US
One Park Financial · Plano, TX, US
Samsung Electronics · 6625 Excellence Way, Plano, TX, USA
USAA · San Antonio Home Office I; Phoenix Campus (Main); Charlotte, NC - CENTS; Tampa Campus; Colorado Springs Campus; CVA,VA-Crossways I & II; Tampa Crosstown; Plano…