Vulnerability Management Analyst

• Job Title:  Information Security Systems Officer (ISSO)
• Location:  Hanscom AFB
• Clearance:  TS/SCI
• Program: BLITS 3.0

Job Responsibilities:

-Host Based Security System (HBSS)

-Implement software patches and security fixes when it cannot be done using enterprise MECM

-Conduct troubleshooting and repairs over the phone, Teams, remotely utilizing Dameware, and desk-side.

-Deliver quality timely customer service while also meeting contract threshold metrics for phone and ticket resolutions.

-Periodically review processes, procedures, and client configurations for completeness, effectiveness and compliance with information assurance polices and DISA STIGs

-Analyze ACAS vulnerability scan reports, deploy software upgrades and patches to mitigate identified vulnerabilities.

-Use expertise with tools such as PowerShell and Windows Scripting to repackage software applications, operating systems, and patches for deployment to workstations.

Job Requirements:

-Strong knowledge of Windows Desktop Operating Systems (Windows 10/11)

-Working knowledge of Microsoft Active Directory

-Working knowledge of Microsoft Office Products, (O365/2016), Teams, Outlook and Excel.

-Ability to resolve issues quickly and efficiently to comply with metric requirements.

• -Proficient with computer, network, and server hardware
• -Strong customer service skills
• -Strong written and verbal communication skills
• -Ability to work in a team environment
• -General Knowledge of the following systems and tools: HBSS, ACAS, and ARAD

-Knowledge of PowerShell and the ability to write custom scripts.

-Knowledge of PowerShell and the ability to write custom scripts.

-Understanding of help desk ticketing tools (e.g., Remedy, Service Now, etc.).

-Keen attention to detail.

• Education / Certifications
• -Secret level DoD security clearance required
• -Security+ certification
• -Bachelor’s Degree or Associate Degree plus 2 - 8 year experience (degree may be substituted for years of experience)