Intake Receptionist 4pm-1130pm M-F

The Receptionist is responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, as well as additional clerical duties.

KEY RESPONSIBILITIES:

• Answers telephones and directs the caller to the appropriate employee. Will transfer a caller to an employee’s voice mailbox when the employee is unavailable.
• Greets and directs visitors and patients that present in the lobby area.
• Takes and retrieves messages for various personnel.
• Provides callers with information such as company address, directions to the company location, fax and phone numbers, company website and other related information.
• Receives, sorts and forwards incoming mail.
• Provides assistance to the Intake Department with patient data entry and forms.
• Assists with other related clerical duties for other departments.
• MONDAY - FRIDAY from 9:00am - 5:30pm

Requirements

• High school degree or GED
• Experience with Mental health preferred
• One (1) year PBX and/or receptionist experience strongly preferred
• Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint) required.
• Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines
• Excellent verbal, interpersonal and written communication skills
• Ability to work with people with a variety of background and educational levels
• Ability to work independently and as part of a team
• Good judgment, problem solving and decision-making skills