layiq
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Tupelo, MS; Tupelo Campus Bldg A
Source: Huntington Bank careers · View original posting
From Huntington Bank's posting. “We” and “our” refer to the employer.
Description
The Service Desk Analyst position provides outstanding customer service at all times. The service desk's role is to provide technical assistance and support related to computer systems, hardware, or software across the enterprise. This individual responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. The person will also troubleshoot problem areas (by telephone or instant message) in a timely and accurate fashion and provide end-user assistance where required.
This high-volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to our colleagues and the support team.
Minimum of 1 year of IT support, customer service and/or call center experience. This can be a combination of professional work experience, internships, academic projects/ coursework.
Associate's degree (A minimum of 3 years of experience in an IT support related role can be considered in lieu of the degree.)
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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