About This Job
The Team Lead acts as the primary escalation point for complex fee administration, revenue reporting questions, and client service matters. This position combines technical expertise, leadership, relationship management, and process improvement responsibilities to drive team performance, reporting accuracy, and exceptional service to internal stakeholders.
- Essential Functions
- Provide daily leadership, coaching, mentoring, and support to Financial Reporting Analyst
- Serve as the primary resource for team members by answering questions, providing technical guidance, and assisting with complex issues
- Lead training efforts, onboarding activities, and ongoing skill development for team members
- Assist management with workload balancing, performance feedback, succession planning, and employee development initiatives
- Foster a culture of accountability, engagement, collaboration, and continuous improvement
Support management in carrying out departmental goals and the broader vision of Commerce Trust. Oversee revenue reporting activities and ensure accuracy, completeness, and timeliness of deliverables.
Drive advanced analysis of revenue trends, fee realization, and business performance. Resolve complex reporting, and fee-related issues while identifying sustainable solutions .
Serve as a resource for investment management fees, trust fees, mutual fund fees, and revenue collection processes. Partner with leadership to identify revenue trends, and strategic initiatives.
Deliver exceptional customer service while supporting internal business partners throughout fee administration and reporting processes
Build strong working relationships across Wealth Management, Operations, Audit, Compliance, Legal, Tax, and other support areas. Lead and champion process improvement initiatives that enhance efficiency, accuracy, scalability, and risk management.
- Monitor key performance indicators and recommend actions to improve team outcomes
- Perform other duties as assigned
- Knowledge, Skills & Abilities Required
- Strong knowledge of revenue reporting and financial services terminology
- Wealth management, trust services and/or investment management knowledge preferred
- Knowledge of fee administration preferred
- Expert-level Microsoft Excel skills including formulas, pivot tables, advanced reporting, and data analysis
- Exceptional analytical, problem-solving and presentation skills
- Ability to interpret complex financial information and communicate recommendations to leadership
- Strong organizational and project management skills with the ability to prioritize multiple initiatives
- Ability to develop and coach team members with proven ability to achieve results through collaboration and teamwork
Self-starter with strong decision-making skills and the ability to effectively communicate and interact with all levels of the company, clearly expressing ideas and concepts, both verbally and in writing
- Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
- Intermediate proficiency in Microsoft Word, Outlook, Teams, and PowerPoint
- Education & Experience
- Bachelor's degree in Finance, Accounting, Business Administration, Economics, or related field preferred or equivalent combination of education and experience required
- 4+ years of experience in revenue reporting, fee administration, financial analysis, wealth management, trust services, or investment management required
- 1+ years leadership experience required
*** For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Team Lead, Fee Revenue & Analysis - CTC job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and
organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $93,000 to $109,000 annually.
Must be eligible to work in the US without sponsorship now or in the future.
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 922 Walnut St, Kansas City, Missouri 64106
Time Type:
Full time
