layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Technical Support Engineer
SpecterOps
Remote, United States
Source: SpecterOps careers · View original posting
- Pay
- $100,000 — $125,000 USD per year
Employer job description
From SpecterOps's posting. “We” and “our” refer to the employer.
SpecterOps is looking for a Technical Support Engineer to help BloodHound Enterprise customers troubleshoot complex technical issues and get back to work with confidence. BloodHound Enterprise helps security teams understand identity-driven attack paths, prioritize remediation, and reduce risk across their environments.
You’ll support customers using both SaaS and on-premises deployments, working through issues that span the application, data collection, authentication, integrations, and the customer’s environment. You’ll own support cases from the first response through resolution, partner with Technical Account Managers, and work with Product and Engineering when an issue needs deeper investigation.
We’re looking for an experienced troubleshooter who asks good questions, communicates clearly, and follows through. You don’t need to arrive as a BloodHound expert or know every technology our customers use. You do need a strong technical foundation and the curiosity to learn unfamiliar systems.