layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Training and Development Manager
takealot.com
Cape Town
Source: takealot.com careers · View original posting
Employer job description
From takealot.com's posting. “We” and “our” refer to the employer.
takealot.com
, a leading South African online retailer, is looking for a highly talented
Training and Development Manager to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard- working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
This position reports into the Head of Customer & Business Support Operations.
Purpose
Lead the strategic design and delivery of customer service learning and training programs across the contact centre operations, with a focus on performance-driven learning solutions, structured training interventions, and measurable skill development.
The role is responsible for driving end-to-end learning success, including training strategy development, learning program design, training delivery governance, performance measurement, and commercial impact assessment, while maintaining strong stakeholder relationships across Operations, Quality, and senior management teams.