layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Process Improvement and Automation Team Lead at Copper River Family of Companies

Team Leadership & Strategy
Team Management & Guidance: Lead, mentor, and task a multidisciplinary team of process analysts and low-code/no-code technical developers, driving daily deliverables, task assignments, and quality assurance.
Process Reengineering & Discovery: Lead process discovery workshops and stakeholder interviews across HRD divisions to analyze existing workflows, identify manual inefficiencies, and architect future-state business processes.
Solution Architecture & Strategy: Evaluate proposed process improvements to determine the optimal delivery mechanism, balancing technical solutions (automation, apps, analytics) with non-technical enhancements (policy, standard operating procedures, governance).
Project Delivery & Agile Execution: Manage project backlogs, sprint planning, requirements gathering, user story development, and acceptance testing to ensure timely and effective solution delivery.
Technical Oversight & Process Integration
Power Platform & M365 Solution Oversight: Provide technical governance and oversight for team members building Power Apps (Canvas & Model-Driven), Power Automate workflows, Power BI dashboards, and Dynamics 365/Dataverse solutions.
SharePoint Online & Ecosystem Architecture: Guide the architecture and configuration of SharePoint Online site collections, Dataverse environments, Teams integrations, and secure data pipelines.
AI & Innovation Integration: Drive the adoption of modern technologies, including Microsoft Copilot and AI capabilities, to transform routine administrative and HR workflows into intelligent, automated processes.
Quality Assurance & Governance: Establish development standards, security protocols, permissions management, and technical documentation templates to ensure compliance with DoD security guidelines and system integrity.
Stakeholder Management & Operations
Customer Collaboration: Serve as the primary point of contact for TDSD leadership and HRD division directors to translate business challenges into actionable improvement roadmaps.
Troubleshooting & Escalation Management: Act as the technical and operational escalation point for complex system outages, integration hurdles, performance bottlenecks, and operational impediments.
Change Management & Training: Oversee user adoption programs, standard operating procedure (SOP) development, and executive change management plans to ensure seamless transition to updated processes and tools.

Process Improvement and Automation Team Lead

Employer job description

Responsibilities (include but are not limited to):

Requirements:

About Copper River & The Native Village of Eyak:

Benefits

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