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Phoenix, Arizona, United States
Source: Guidepoint careers · View original posting
From Guidepoint's posting. “We” and “our” refer to the employer.
The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.
Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions? If so, this
Project Manager, Client Service position at Guidepoint may have your name on it.
This is a hybrid position out of our Phoenix office.
This role will primarily support our Athens-based Client Service team, helping ensure seamless coverage of client requests across time zones.
ability to follow a multi-pronged email thread among client team and US Guidepoint team, handle scheduling between clients and experts, pick up on details of client request, which can be specific
Must thrive in a fast-paced environment with many stakeholders and understand client needs
must be able to remain organized when working on multiple projects and complete processes in alignment with all U.S teams
must be able to communicate with consultants at top global consulting firms as well as experts, must be able to organize high volume of information into concise emails and maintain highest customer service etiquette when dealing with stressed clients, must be able to communicate project status with US team for a seamless pass off
The annual base salary for this position is $65,000. Additionally, the position is eligible for a bonus up to $3,000 per quarter.
Guidepoint powers end-to-end research workflows for the world’s best research teams.
Backed by a global network of more than
2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.
At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.
Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location.
Compensation
$65,000 — $65,000 USD
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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