layiq
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…Job opportunity
Austin, Texas; Elk Grove, California; Sunnyvale, California
Source: Apple careers · View original posting
From Apple's posting. “We” and “our” refer to the employer.
Imagine what you could do here. At Apple, great new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!
We are strengthening our team, and we are seeking an exceptional Enterprise Technical
Support Engineer. We feature a dynamic environment with creative, hard-working people and groundbreaking technologies. Join us and make a difference.
In this exciting position you will be part of the AppleCare Enterprise Services (ACES)
Product Support Engineering (PSE) group. You’ll provide escalation support, mentoring, and guidance, for Enterprise Customer Support Engineers. This position will include occasional advanced technical assistance via telephone, e-mail, or on-site visits to ACES Enterprise customers and AppleCare Enterprise locations.
Description
We are looking for a Senior Enterprise Technical Support Engineer who is self- motivated, has great diagnostic instincts, and enjoys working cross functionally. You are a strong advocate for customer satisfaction and have deep knowledge of macOS and iOS operations and design, with a strong technical foundation in troubleshooting theory and practice. You have solid experience with Apple developed applications and a deep understanding of core technologies, networking, and deployments.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $149,200 and $249,000, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.
You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.
Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted:
Microsoft · Redmond, WA; Atlanta, GA; Chicago, IL; Austin, TX
ZOLL · US CO Broomfield; US MN Minnetonka; US PA Pittsburgh Gamma; Broomfield, CO; San Antonio, TX; US PA Pittsburgh Anchor; Orlando, FL; US MA Wilmington; Raleigh, N…
Saia · US - TX - Austin; Austin, TX
Saronic Technologies · Austin, Texas, United States
Tecovas · Austin, TX
Home Care Providers of Texas · Austin, TX, US