Testing Operations Coordinator

The Testing Operations Coordinator oversees photo submissions, operational survey submissions, and documentation of the weekly test desserts. This position aids in assisting the Director of Menu Operations to report on all findings of recipe wins and losses, operational issues, and quality standards as they relate to our Test Program. Utilizing Crumbl tools, this position ensures that Crumbl procedures are implemented, practiced, and documented as requested.

Duties and responsibilities: Testing Program Management:

Write-up and send testing assignments to established testing groups, ensuring all testing locations are available.

Manage the schedule of upcoming tests and test store availability.

Coordinate ingredients for test stores to use.

Create and assign tasks for testing stores.

Work in the test kitchen baking desserts for internal taste tests as needed.

Surveys, Reporting & Data Collection:

Create, distribute and monitor weekly surveys for current and upcoming test desserts.