Senior Compliance Officer - Broker Dealer/RIA (Remote)

Overview

This is a remote role that may be hired in several markets across the United States.

The Senior Compliance Officer will provide senior-level compliance expertise across broker-dealer and RIA communications, complaint management, and complex representative investigations.

This role is responsible for oversight of Communications with the Public and Advertising review, advancement of the Firm's complaint management framework, and leadership of complex representative investigations and disciplinary matters.

The position combines regulatory expertise, risk assessment, and hands-on execution. The Senior Compliance Officer reviews and advises on advertising and communications, helps support the Firm's complaint management program, conducts complex investigations, and partners with business and compliance leadership in evaluating conduct, supervisory, and regulatory risk.

The ideal candidate is a seasoned compliance professional with significant broker-dealer experience and demonstrated expertise in complaint management and investigations. They should also have prior experience in performing communications with the public and advertising review in both broker dealer and RIA environments. Strong knowledge of FINRA Rule 4530 specific to disclosure obligations is essential.

Responsibilities & Qualifications

• Duties & Responsibilities: Communications with the Public & Advertising
• Review and provide regulatory guidance on broker-dealer communications with the public and RIA advertising and marketing materials, including client-facing communications, presentations, and sales materials.
• Apply FINRA, SEC and Firm requirements and provide practical guidance to business partners and Compliance colleagues.
• Identify recurring issues, emerging risks, and opportunities to enhance communications review standards, workflows, documentation, and supervisory controls.
• Partner with Compliance, Legal, the business, and supervisory principals on complex or higher-risk communications and advertising matters.
• Complaint Program Support
• Support the Senior Compliance Manager assigned to the Complaint Program in the continued build and enhancement of the Firm’s complaint management framework, including intake, referral, investigations, escalation, documentation, tracking, reporting and governance.
• Sever as a subject matter resource to teams responsible for complaint reviews, including support for complex or higher-risk complaints and deeper investigative reviews as needed.
• Conduct complaint reviews as assigned by the Senior Compliance Manager, to ensure timely reviews of Firm complaints
• Support regulatory inquiries, responses, and disclosure obligations
• Representative Investigations & Disciplinary Action Processes
• Support and conduct investigations involving registered representatives and other associated persons, including policy violations, supervisory matters, and sales practice concerns.