layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - HR Generalist (Hybrid - Los Angeles area) at Reliance Inc.

Acts as a Liaison between the REX Center and FOCs
Provides guidance/directs employees appropriately when HR related questions or concerns arise
Gathers employee information and documents in response to requests by the REX Center, HRBP and/or HR Operations Manager
Provide direct support to company employees, other HR groups, and company management as part of the centralized function to handle a variety of HR-related transactions
Processes various transactions such as new hires, terminations, job transfers, job changes, compensation, etc. in Ceridian Dayforce system and support HRBP as needed; communicates with the REX center and ensures follow up and closure to assigned open tickets in ServiceNow
Partners with REX Center and FOCs to communicate basic human resource policies and procedures
Performs necessary research and work to escalate and resolve basic HR related issues and questions
Maintains utmost confidentiality of all requests
Facilitates and/or provides necessary Dayforce training
Identify when HR employee matters require escalation and involvement with HRBP and escalate accordingly
Communicates appropriate responses to HR related issues (employees and FOC management)
Make recommendations to HR Lead, Supervisor and HR Operations Manager continuous improvement
SUPPLEMENTAL DUTIES & RESPONSIBILITIES
Assist with preparation of responses to requests for records (e.g., subpoenas, Internal/External Audit, etc.)
All other duties and responsibilities assigned by management

High School diploma or GED required
Bachelor’s Degree in Human Resources or related field preferred
Minimum of 2+ years’ experience in an HR related role required
Call center experience preferred
Strong listening skills with a patient and empathetic demeanor
Bilingual speaking English/Spanish preferred
Union experience preferred
Critical thinking, analytical and problem-solving skills essential
Ability to identify when requests or HR related matters require escalation to resolve timely
Experience in a manufacturing or other environment with a large hourly (blue-collar) employee population and multiple locations preferred
Clear and effective verbal and written communication skills
Dedication to customer satisfaction
Working knowledge of Microsoft Office products
Must be diligent, strong work ethic with an attention to detail and accuracy
Works with a sense of urgency handling tasks with the ability to multi-task
Ability to maintain a high level of confidentiality and professionalism while maintaining a positive attitude
Ceridian Dayforce experience is a plus
Ability to build positive relationships with all levels and customers within an organization

HR Generalist (Hybrid - Los Angeles area)

Employer job description