layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Sr. Marketing Operations Manager at Florence Healthcare

Lifecycle & Cross-Platform Operations
Collaborate with cross-functional teams to architect and implement scalable operating models to support the end-to-end campaign & event lifecycle, from initial strategy and planning through execution, measurement, and optimization, ensuring seamless integration across various functions and geographies
Monitor HubSpot-Salesforce sync health as it affects marketing, triage sync errors, flag field mapping, overwrite, and timing issues, and bring documented change requests and downstream impact to GTM Systems
Keep HubSpot Lifecycle Stage and native HubSpot functionality (ad conversion events, suppression lists, segmentation, funnel reports) aligned with the Salesforce lifecycle object so downstream programs don't break
Lead definitions and entry/exit criteria for marketing-owned stages, and partner with Sales, RevOps, and GTM Systems on handoff criteria and SLAs; represent Marketing in lifecycle governance and drive adherence in HubSpot post-launch
Diagnose cross-system issues end to end (a contact stuck in a stage, a requalification that didn't fire, a report that won't tie out) and drive them to resolution
Marketing Process & Campaign Operations
Own the operational design of marketing programs within our GTM stack: HubSpot, Salesforce, Cvent, Gong, Spekit, Clay, and other AI tools
Support Demand and Field Marketing team on operating cadences and processes, including monthly and quarterly business reviews, annual planning, budget and resource allocation, org-wide goal setting, and communications
Design scoring models and MQL criteria across the marketing lifecycle
Own the day-to-day execution of marketing programs, including: List pulls, segmentation, and audience building across personas and industries
Campaign setup, QA, and deployment across channels
A/B testing and multivariate experiments to optimize campaign performance
Webinar and event operational support
Build and optimize ABM programs in HubSpot, including in-market account identification, segmentation frameworks, and targeted outreach across personas and industries
Leverage Clay and AI tooling to build scalable enrichment strategies, automated data workflows, and prompt-driven outreach programs in collaboration with the broader GTM team
Maintain HubSpot database cleanliness and health
Data, Reporting & Business Rhythm
Build and maintain operational marketing performance dashboards in Salesforce and
HubSpot, covering campaign results, lead volume, top-funnel conversions, and channel attribution
Help ensure data consistency across marketing and CRM platforms, flagging issues and partnering with RevOps to resolve them
Serve as Marketing’s business owner for performance metrics in GTM leadership business reviews, turning data into recommendations rather than just reports
Process Execution & Governance
Maintain and enforce data governance standards in day-to-day execution
Manage deduplication and enrichment workflows
Drive adoption through end-user training on processes and reporting, often aligning with Sales Enablement
Lead rollout of new workflows and tools in partnership with GTM Systems
Partnering with GTM Systems

System architecture and integrations
Data model design and cross-platform data flow
Vendor/tool evaluation and stack strategy
Backend automation infrastructure
You'll be their primary marketing counterpart: bringing marketing requirements into architecture decisions, pressure-testing proposed designs for downstream impact on HubSpot programs and reporting, and owning operational rollout once changes are made.
An Ideal Candidate Has: 6+ years in marketing operations in a high-growth B2B SaaS company
Deep, hands-on experience in HubSpot (Marketing Hub + CRM) and Salesforce
Direct experience operating a Salesforce-Hubspot integration
Advanced Salesforce knowledge, including custom objects, Contact-only data models (no Lead object), and reporting
Experience with a custom lifecycle or funnel object, whether custom-built or through a tool
Has designed and run recycle and requalification processes, and funnel reporting that handles contact re-entry
A track record of leading a lifecycle redesign, CRM integration cleanup, or similar cross-platform initiative from requirements through adoption
Hands-on experience with Clay — including building workflows, enrichment pipelines, and prompt-based automations
Familiarity with AI tooling and prompt engineering; comfort experimenting with new tools and workflows to drive efficiency
Highly detail-oriented with strong execution skills; you notice when something’s off
Ability to manage multiple stakeholders and prioritize across competing requests
What’s in it for you?
Do well.
We offer a competitive compensation package, medical and dental insurance, and office space in the heart of the city.
Do good.
We insist that health technology is the highest calling for software development. We pride ourselves on working on something bigger than ourselves; helping advance cures and therapies.
Make the leap.
Join our high-output culture to create innovative, modern, and purposeful software solutions.
Florence supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical disability, or any other protected class.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Florence Healthcare, please go directly to our Careers Page
. Florence Healthcare will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Florence Healthcare will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Florence Healthcare employees will only be sent from @florencehc.com email addresses.

Sr. Marketing Operations Manager

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What We Do:

What You’ll Bring to the Team:

You Will:

You will be a critical partner to the GTM Systems team, who own:

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