layiq
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…Job opportunity
Anaheim, CA 92805; Anaheim - (401 N East St)
Source: AltaMed careers · View original posting
From AltaMed's posting. “We” and “our” refer to the employer.
Grow Healthy
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone.
Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.
Job Overview
The Patient Service Center Coordinator I is responsible for providing exceptional customer service while supporting patients with scheduling, rescheduling, and canceling medical and dental appointments. The Coordinator answers incoming calls, assists with patient registration, verifies demographic and insurance information, and routes calls to the appropriate departments.
The Coordinator supports daily call center operations by monitoring patient call flow, assisting with appointment confirmations, and communicating routine clinic updates. The Coordinator I serves as a resource to patients by providing accurate information regarding AltaMed services and promoting preventive health initiatives. Lastly, the Coordinator contributes to a positive patient experience through effective communication, teamwork, and adherence to organizational policies and procedures.
Minimum Requirements
High School Diploma or equivalent required.
Minimum of 1 year of experience working in a call center environment or customer service environment required.
Customer Service experience preferred.
Bilingual English/Spanish preferred.
Compensation
$25.00 - $27.97 hourly
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted:
Cortica · Anaheim, California
AltaMed · Anaheim, CA 92805; Anaheim - (401 N East St)
AltaMed · Anaheim, CA 92801; Anaheim - (1325 N Anaheim Blvd)
AltaMed · Anaheim, CA 92801; Anaheim - (1325 N Anaheim Blvd)
Smile Brands · Anaheim, California
American Career College · Anaheim, California