layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Assistant Director of Student Financial Services
Daytona Beach, FL; 2339 Beville IT WWHQ 3
Source: Embry-Riddle careers · View original posting
- Employment
- full time
Employer job description
From Embry-Riddle's posting. “We” and “our” refer to the employer.
Job Description
The Opportunity
The Assistant Director of Student Financial Services provides leadership and operational oversight for Student Financial Services (SFS) staff and functions, including student accounts, billing, education benefits, training, compliance, and customer service. This role serves as a key leader within SFS, supporting the accuracy, consistency, and continuous improvement of departmental operations while ensuring compliance with university policies, federal and state regulations, and established business practices.
The Assistant Director will lead and develop staff, provide guidance on complex student account and customer service matters, review and analyze departmental reports and transactions, and ensure the consistent application of policies and procedures across SFS operations. The position serves as an escalation point for complex account issues and independently researches discrepancies, determines appropriate resolutions, and recommends corrective actions.