layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Transaction Management Ops Analyst at Bank of America

Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions by reviewing requests, confirming supporting information, and resolving open commitments
Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures by confirming account information and activity
Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service by providing status updates and communicating outstanding requirements to Merrill Lynch Wealth Management and Consumer Investments Personnel
Demonstrates a team-first mindset by balancing individual responsibilities with team needs, supporting high-volume periods, and willingly overseeing complex cases to drive collective results and client satisfaction
Understand the process flow from end to end including the reasons for each step, the process controls, the risks within the process and the upstream/downstream impacts of their work based on an understanding the work affects other operational units.
LOB Job Responsibilities: Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units undefined
Required Qualifications: Familiarity with financial processes across ML sales support screens
Understanding of the Securities Industry and the various internal and external rules and regulations affecting the industry and department (e.g., Regulation T, New York Stock Exchange, Firm policies and procedures and margin and option rules and regulations)
Ability to manage multiple priorities, maintain accuracy, and meet deadlines in a challenging environment
Expertise in Microsoft Office (Excel, Access, Word, Outlook, SharePoint)
Analytical Thinking
Research
Prioritization
Attention to Detail
Oral Communication
Written Communications
Desired Qualifications : Experience in banking, wealth management, brokerage, or other regulated industries
Experience supporting risk, control, quality review, or audit-related activities
College Degree preferred
Knowledge of margin and option requirements
Requires direct internal contact with business partners. Support forced liquidation processing to ensure trading commitments (cash commitments and Regulation T calls) and equity deficiency calls (maintenance calls and minimum equity calls) are met within regulatory and Firm policy timeframes.
Skills: Attention to Detail
Customer and Client Focus
Oral Communications
Prioritization
Problem Solving
Account Management
Analytical Thinking
Coaching
Written Communications
Mentoring
Research
Result Orientation
Numerical Reasoning
Shift: 1st shift (United States of America)
Hours Per Week: 40

Transaction Management Ops Analyst

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