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AZ - Chandler
Source: Microchip careers · View original posting
From Microchip's posting. “We” and “our” refer to the employer.
Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc.
People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually.
We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values ; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence.
Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.
Visit our careers page to see what exciting opportunities and company perks await!
The Corporate Applications Engineer (CAE) will provide technical support to mass-market customers, via case tickets, phone, and live chat. This role focuses on troubleshooting and resolving client issues related to microcontrollers/ microprocessors, embedded firmware, software ecosystem, etc. They work individually and collaboratively with peers to address client’s hardware and firmware/software challenges, contribute to team infrastructure, AI initiatives, deliver training and provide direct support to the global community.
Resolve customer issues through case tickets, live chat, and phone support.
Guide mass-market customers through embedded hardware, firmware, and software design challenges.
Apply familiarity with machine learning and AI frameworks to emerging support needs.
Analyze root causes and document clear, actionable technical findings.
Create example source code, knowledge-base articles, application notes, chatbot content, reports, and other technical resources.
Analyze electrical schematics.
Collaborate with product engineers, applications engineers, field support, peers, and sales teams to address case trends and improve customer outcomes.
Deliver product demonstrations, technical presentations, and training for customers and internal teams.
Stay current on industry standards, product roadmaps, and emerging technologies.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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