layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Customer Advocacy Program Manager, Zoom Contact Center
Remote (US)
Source: Zoom Communications careers · View original posting
- Pay
- $225,700 — $225,700 USD per year
- Employment
- full time
Employer job description
From Zoom Communications's posting. “We” and “our” refer to the employer.
What You Can Expect
As the dedicated Customer Advocacy Program Manager for Zoom Contact Center, you will own the end-to-end customer advocacy lifecycle for Zoom's CX product line, turning customer voices into a strategic engine that drives market proof, AI visibility, and competitive differentiation.
Working closely with Product Marketing, GTM, and Customer Success teams, you will build and manage a pipeline of customer stories, secure references for analyst evaluations, lead the always-on reviews program across Gartner Peer Insights, TrustRadius, and G2, and steward the CX Council as a vehicle for deepening long-term advocate relationships.