layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Manager, Starlink Customer Success (Europe, Middle East & Africa)
Bastrop, TX
Source: SpaceX careers · View original posting
Employer job description
From SpaceX's posting. “We” and “our” refer to the employer.
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
MANAGER, STARLINK CUSTOMER SUCCESS (EUROPE, MIDDLE EAST & AFRICA)
Starlink provides high-speed, low-latency internet to customers around the world. Our enterprise resellers bring Starlink to businesses across a wide range of markets and use cases.
As the Manager, Starlink Customer Success (Europe, Middle East & Africa), you will lead the team responsible for our enterprise reseller business across EMEA. This is a large and diverse region where customers may operate across multiple countries, currencies, legal entities, regulatory environments, and Starlink products. You will manage Customer Success Managers, Leads, and Specialists and be accountable for the performance and growth of the existing book.
Your team is responsible for growing revenue with existing customers, expanding their use of Starlink, and maintaining strong commercial relationships. Doing that across EMEA requires navigating significant differences between markets, including local billing and tax requirements, payment practices, import and logistics constraints, regulatory requirements, and product availability. You will be expected to understand those differences without losing sight of the commercial opportunity across the region.