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San Francisco, California, United States
Source: Serval careers · View original posting
From Serval's posting. “We” and “our” refer to the employer.
Who We Are
Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.
As Serval's first Talent & People Operations hire, you'll build the systems, automations, and programs behind how we hire and how we take care of our team. On the Talent side, you'll make every recruiter and sourcer a super-IC who spends their time on what they do best: finding, assessing, and closing great people. On the People side, you'll create a standout employee experience from signed offer to last day and help us raise talent density as we grow.
You'll report to our Head of Talent and own both Talent Operations and People Operations to start, shaping how each function grows as we scale across the US and into London. You'll run it all on Serval's own platform, automating the manual work before our customers do. This is a foundational role, and the right person will leave their fingerprints on how Serval operates for years to come.
Impact
: Be a key player in shaping the success of our product and company.
Growth
: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
Culture
: Join a culture that values innovation, ownership, accountability, and fun.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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