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Austin, TX; Bellevue, WA; Florence, KY
Source: Amazon careers · View original posting
From Amazon's posting. “We” and “our” refer to the employer.
As a Transportation Operations Manager, you will serve as the connective tissue between operations execution and performance measurement across both logistics and warehousing services. You will own the full metrics lifecycle — from establishing goals and targets, to tracking performance, to reporting actuals vs. targets for stakeholders across the network.
You will simultaneously drive day-to-day operations execution while identifying and implementing structural efficiency improvements that reduce cost, improve throughput, and elevate service levels.
Metrics Framework & Goal Setting
Design and own the performance metrics framework for transportation and warehousing operations, establishing baseline targets, stretch goals, and tolerance thresholds across key indicators including on-time delivery, warehouse utilization, and carrier performance
Partner with Operations teams and senior leadership to align metrics targets with organizational objectives and network strategy goals
Build and maintain a unified scorecard spanning both logistics (carrier, lane, mode) and warehousing (throughput, labor, space utilization) dimensions, ensuring end-to-end supply chain visibility
Serve as an escalation point for operational issues — carrier failures, capacity shortfalls, warehouse throughput bottlenecks — coordinating rapid resolution across internal teams and 3P providers
Align with building leadership, regional operations, Finance, and centralized procurement to ensure metrics and efficiency programs reflect both site-level realities and network-wide priorities
Develop relationships across the operations network to ensure best practices in reporting, tracking, and performance management are shared and implemented consistently
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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