Senior Manager, Amex Offers Product Management

The Senior Manager, Amex Offers Product Management role sits within the Amex Offers Digital Media team and reports to the Director, Amex Offers Advertiser Experience. This individual will support the growth of Amex Offers for our advertisers & merchants and ensure we have a best-in-class ecosystem and experience.

This individual will own the product strategy, roadmap, and delivery of foundational capabilities that power Amex Offers products, for capabilities like budgeting and forecasting, reporting, and billing.

This individual will be responsible for determining what we should do, why we’re doing it and creating the capability that will serve as the blueprint for internal partners in product delivery and engineering.

Qualifications

Minimum Qualifications

• Bachelor’s Degree
• 4+ years of product development, product management, and/or strategy experience
• Exceptional problem-solving skills with the ability to understand complex technical systems, identify issues, and develop effective solutions.
• Experience translating business requirements into actionable tech specifications (e.g., PRDs, features, user stories) and ensuring technology deliverables are built with high quality.
• Strategic mindset with a proven ability to work in white space and ambiguity, identifying new growth opportunities and defining a clear execution plan.
• Self-starter with experience leading complex projects end-to-end and driving consensus across multiple products and cross functional teams.
• Strong detail orientation and highly organized.
• Strong collaboration and relationship management skills with ability to engage, align, and inspire internal and external partners.
• Customer-centric mindset with strong business acumen
• Excellent communication and presentation skills with proficiency in Microsoft Powerpoint.
• Strong analytical skills with proficiency in Microsoft Excel.

Preferred Qualifications

• Proven ability to develop and execute product vision, strategy, and prioritized backlog.
• Experience leading technology scrum teams in an agile environment, including software developers, engineers, and architects.
• Experience influencing technology teams and roadmaps without authority or direct product ownership.
• Experience with backlog management software (Rally/JIRA).
• Experience in the card-linked offers or advertising industry.

Responsibilities

• Own the product roadmap of Amex’s new capabilities (e.g an integrated budgeting tool, a new billing ecosystem), ensuring alignment with strategic priorities of the Amex Offers team.
• Translate business requirements into detailed capabilities (e.g., user flows, cross platform dependencies, and functional vs non-functional requirements) for product and engineering teams.
• Closely track delivery of each capability, prioritize engineering effort (when necessary), and manage an active backlog.
• Develop product delivery artifacts in accordance with regulatory requirements.
• Help resolve tech issues that arise and proactively identify opportunities to automate processes and drive value for advertisers.
• Enact comprehensive compliance and risk management processes to meet New Product Approval (NPA) requirements.