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ROANOKE, VA; 141670-VA-Roanoke Operations Center (ROC)
Source: Wells Fargo careers · View original posting
From Wells Fargo's posting. “We” and “our” refer to the employer.
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work.
It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top five on the 2026 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking . Find out why we’re the #1 financial services company to grow YOUR career. Apply today.
At Wells Fargo, an Associate Customer Service Representative serves as the front line in a high-volume, inbound call center, delivering timely support across a range of financial products and services. You will operate in a fast-paced, highly dynamic, and metric-driven environment as you provide timely and accurate information, address customer concerns, resolve issues, and support a positive customer experience.
6+ months of customer service, financial services or contact center support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Experience delivering customer support in a contact center in the financial services industry
Demonstrated customer service experience using active listening, effective communication, identifying customer needs, and customer understanding to resolve inquiries, address concerns, and build strong customer relationships
Training class will start 12/7/26 and will be for 7 weeks, 8:30am - 5:00pm Monday-Friday. Work schedule after training will be provided prior to start date.
We’re open from Sunday - Saturday, 6:00 am – 12:00am (EST).
Your regular work schedule will be based on business need and will include working a weekend day and some holidays.
7711 Plantation Rd Roanoke VA 24019
@RWF22
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$18.00 - $22.12
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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