Senior Key Account Manager (Home) - Jumia (Full Time)

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business

[Jumia Logistics] and a digital payment and fintech platform

[Jumia Pay]

. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

The Senior Key Account Manager (Senior KAM) for Home is a strategic commercial role dedicated to driving the growth, revenue, and market share of Jumia’s home, living, and lifestyle portfolio (including furniture, home decor, bedding, kitchenware, and organization products). Acting as the primary commercial link, this role is responsible for managing high-value relationships with top global brands, regional manufacturers, distributors, and local vendors.

By analyzing home market trends and securing competitive pricing and stock availability, the Senior KAM ensures that Jumia remains the preferred destination for home and living consumers.

What you will be doing:

• Vendor & Account Management: Manage key accounts, top brands, and distributors within the Home category to build strong, long-lasting commercial partnerships.
• Commercial Growth: Develop and implement category-specific commercial strategies to scale sales volume, maximize revenue, and grow Jumia's Home category market share.
• Campaign Execution: Collaborate with sales and marketing teams to create and execute high-impact promotional campaigns (e.g., Home Makeover Week, Black Friday, Brand Days, etc.) tailored to home consumers.
• Market Analysis: Analyze sales data, stock turn, and home industry trends to identify growth opportunities, gap assortments, and competitive pricing strategies.
• Performance Tracking: Monitor and report on core category metrics, including GMV, stock health/inventory levels, and vendor operational fulfillment.
• Commercial Negotiations: Lead commercial negotiations to secure exclusive product launches, best-in-market pricing, and optimal margin contributions from home vendors.
• Vendor Support: Provide proactive business support to key Home category partners, resolving operational bottlenecks and tracking their growth on the platform.
• Home Industry Expertise: Stay deeply updated on global and local interior/home trends, upcoming seasonal collection releases, competitor positioning, and shifting consumer home preferences.
• Cross-Functional Alignment: Work closely with operations, logistics, and content teams to ensure seamless inbound scheduling, stock availability, and high-quality product listings.

What we are looking for:

• Education: Bachelor's degree in Business Administration, Marketing, Economics, or a related field.
• Professional Experience: Minimum 5 years of proven commercial or account management experience, ideally within e-commerce, home retail, FMCG, or consumer home living industries.
• Category Expertise: A strong understanding of the Home category, including deep knowledge of home decor, furniture, kitchenware, brand positioning, and consumer home market dynamics.
• Commercial & Negotiation Skills: Sharp commercial acumen with excellent negotiation, communication, and relationship-building skills to secure premium deals with major home brands and distributors.
• Analytical Capabilities: Strong problem-solving and analytical skills, with proficiency in Excel and data tools to monitor inventory health, sales targets, and market trends.
• Strategic & Results-Driven: Ability to think strategically and execute actionable commercial plans that consistently drive category GMV and growth.
• Agility & Drive: A proactive, self-motivated approach with the ability to thrive, prioritize, and multi-task within a fast-paced, entrepreneurial environment.
• Deadline for applications: 31-10-2026
• Rounds of Interviews: 1.
• HR Screening; 2.
• Technical interviews with potential and functional managers; We Offer: A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
• Please ensure to only apply for jobs with Jumia through our official website.
• Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.