Seasonal Associate (Part-Time) - Multrees Walk, Edinburgh

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Role Objective

The Seasonal Associate works to achieve store sales and operational goals. They will support creating an authentic people experience both front and/or back of house.

• Key Job Responsibilities
• Impacts the business and store environment in a positive manner that aligns with store goals and ALO’s guiding principles
• Drive and exceed sales targets by utilizing ALO’s Flow initiatives to optimize productivity and efficiency

Provide a friendly “greet” and proactively approach customers to understand their needs and support the customer engagement.

Process customer transactions and returns in accordance with policy and procedures

Knowledge of store goals, company communications, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor

• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Assists in processing shipment, in a timely manner
• Supports with replenishment in on the sales floor, in a timely manner
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures

Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently

• Seasonal Associate Qualifications
• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Seasonal Associate Schedule

Seasonal, Part-Time non-exempt associates are expected to work up to 20 hours per week.

They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change.

All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (January 14 th

).