layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Customer Experience Specialist at Pilot Fiber

College degree or equivalent work experience
2-4 years of direct, customer-facing experience
Outstanding communication skills - written and verbal - with the ability to tailor messaging strategy for different audiences and an ability to turn complex technological concepts into clear, multichannel communications
Intermediate technical acumen and ability to grasp technical concepts quickly
Able to effectively manage multiple small projects from start to finish
Ability to prioritize, problem-solve, multitask, and work independently in a dynamic, rapidly changing workplace
Impeccable attention to detail and ability to deliver high-quality work, ensuring accuracy and consistency
Ability to build effective relationships across teams
Ability to leverage internal and external resources to solve problems.
PILOT’S PAY & PERKS
Base salary of $65,000 - $90,000
Company-sponsored Medical, Dental, Vision Coverage
Company-sponsored 401(k)
Commuter & Wellness Reimbursement
Competitive PTO
At Pilot, we believe differences make us stronger, and that our diversity is something to celebrate. Pilot hires without regard to race, color, religion or belief, national, social or ethnic origin, sex (and pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Pilot Fiber, Inc. is not open to third-party solicitation or resumes for our posted positions. Any resume submitted to a Pilot Fiber, Inc. employee by a recruiting firm that does not have a valid, written search agreement with us will be considered a referral, regardless of whether it is submitted for a posted position or for general consideration, and no matter how it is submitted (via email, the Internet, or other means). No fee will be paid in the event a candidate is hired by Pilot Fiber, Inc. as a result of the referral or through other means.
VISA SPONSORSHIP NOT AVAILABLE

Customer Experience Specialist

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