layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Strategic Customer Success Associate
Lehi, Utah, United States
Source: Pearl careers · View original posting
Employer job description
From Pearl's posting. “We” and “our” refer to the employer.
About Pearl
Pearl is shaping the future of dentistry with a suite of AI solutions built to establish higher standards of quality and care for patients worldwide. Since 2019, our team has engineered FDA-cleared computer vision capabilities for interpretation of 2D and 3D dental imagery, which clinicians, practice owners, labs, and insurers use to elevate the efficiency, accuracy, and consistency of dental care. Today, Pearl is the AI-powered clinical operations platform for dental service organizations (DSOs), supporting hundreds of locations.
The Role
The Strategic Customer Success Associate (CSA) is the day-to-day engine of customer health for Pearl's enterprise DSO accounts. You partner directly with an Enterprise Account Manager (AM): the AM owns the commercial relationship, revenue, and executive strategy; you own the operational pulse of the account and serve as the AM's clinical companion and counterpart.