layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Project Leader, Loyalty
United States, Georgia, Atlanta
Source: Delta Air Lines careers · View original posting
Employer job description
From Delta Air Lines's posting. “We” and “our” refer to the employer.
How you'll help us Keep Climbing (overview & key responsibilities)
Delta Air Lines leads the global travel industry with its SkyMiles loyalty program, delivering a rich suite of benefits and experiences for millions of SkyMiles Members worldwide. The SkyMiles program is central to Delta’s welcoming, elevated and caring brand promise, helping deepen customer engagement and reward high-value Members throughout the travel journey.
SkyMiles is seeking an individual who will be responsible for redemption strategy and analysis through analyzing retail and award booking data, booking trends and customer behavior. Additionally, this individual will project manage the implementation of new award initiatives that seek to both optimize award revenue for Delta and improve SkyMiles Member satisfaction (NSAT) with award value. This position will interact regularly with CE&L leadership and work collaboratively with Delta's commercial teams such as Revenue Management.