layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Employer job description
From Parloa's posting. “We” and “our” refer to the employer.
About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges.
It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
We are looking for a Staff UX Researcher to join our Design team and shape how research informs the products we build.
You will be a hands-on researcher, leading qualitative and quantitative research into our most important and ambiguous customer and product questions. Working closely with Product, Design, Engineering, AI, and leadership, you will turn what we learn into insights that shape product decisions and strategy.