layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Mgr-Program Mgmt at American Express

Regulatory Engagement Management
Manage regulatory engagements from initial notification through closure, including examinations, assessments, information requests, and follow-up activities.
Review regulatory requests to understand scope, intent, applicable technology processes, and potential areas of risk.
Develop and maintain engagement plans, timelines, request trackers, ownership, dependencies, and escalation paths.
Coordinate responses across Digital Workplace Technology teams and enterprise partners.
Serve as the primary Digital Workplace Technology point of contact for regulatory engagement activities.
Evidence and Response Management
Coordinate the collection, review, and submission of documentation and evidence supporting regulatory requests.
Assess evidence for completeness, accuracy, consistency, and alignment with the regulatory request before submission.
Challenge unclear, incomplete, or unsupported responses and work with subject matter experts to strengthen the response.
Maintain traceability between regulatory requests, responses, supporting evidence, controls, policies, procedures, and accountable owners.
Ensure regulatory submissions meet established quality and governance standards.
Leadership and Examination Readiness
Prepare leaders and subject matter experts for regulatory meetings, interviews, walkthroughs, and examinations.
Develop executive briefing materials summarizing engagement scope, areas of focus, key risks, open requests, emerging concerns, and required decisions.
Conduct readiness reviews before regulatory discussions to ensure responses and supporting documentation are consistent.
Identify areas where the organization may have documentation, control, process, or evidence gaps before they become regulatory concerns.
Risk and Issue Management
Identify potential regulatory risks, control weaknesses, or recurring themes identified during engagements.
Partner with Risk and Compliance, Control Management, Legal, and technology teams to determine appropriate remediation.
Track regulatory commitments, findings, observations, and remediation activities through closure.
Escalate emerging risks, missed commitments, evidence concerns, or significant regulatory matters to leadership.
Ensure completed remediation is supported by sufficient evidence and sustainable control practices.
Regulatory Governance and Reporting
Maintain a centralized view of regulatory engagements affecting Digital Workplace Technology.
Provide regular reporting on engagement status, outstanding requests, risks, findings, commitments, and upcoming regulatory activity.
Analyze regulatory engagement trends to identify recurring areas of concern and opportunities to strengthen the control environment.
Maintain engagement records and supporting documentation in accordance with enterprise recordkeeping requirements.
Support improvements to regulatory engagement processes, procedures, templates, and governance standards.
Cross Functional Partnership
Partner with technology leaders, engineers, product teams, Risk and Compliance, Internal Audit, Legal, Privacy, Information Security, Operational Risk, and other oversight functions.
Translate regulatory requirements and requests into clear actions for technology teams.
Facilitate discussions across multiple organizations when regulatory requests involve interconnected processes or controls.
Build strong working relationships with enterprise regulatory engagement teams and other second and third line partners.

Mgr-Program Mgmt

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