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Financial Statement Services, Inc
Santa Ana, CA, US
Source: Financial Statement Services, Inc careers · View original posting
From Financial Statement Services, Inc's posting. “We” and “our” refer to the employer.
Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S.
We’re looking for a full-time Quality Assurance Auditor to join our team in Santa Ana, CA. This position is responsible for ensuring quality specifications are being met in a fast-paced mail production environment. Our ideal candidate has an eye for precision and shows strong attention to detail.
Full-time Schedule: Monday – Friday, 10:00 am - 6:30 pm.
Overtime is scheduled as needed, and could require coming in earlier, staying later, and working weekend shifts during high-volume production cycles.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform initial check and approval sign-off of new jobs using an internal checklist.
Perform random and frequent quality control checks on work in progress throughout shift.
Research and resolve discrepancies with missing mail pieces, postage over rings and inaccurate piece counts.
Accurately log disposition of any postage errors for reconciliation purposes.
Confirm that work order packages have necessary documentation completed prior to the reconciliation process.
Identify and recommend improvements to procedures and processes.
Assist Client Services and Accounting departments with questions or issues relating to specific work orders.
Process mail piece fixes daily by replacing damaged statements with reprinted statements.
Communicate all issues to QA Supervisor in a timely manner.
Assist the Mail Services team with production as needed or requested
In addition to regualar schedule, additional hours (overtime) will be required on an as needed basis to support business operations. This may include working a longer daily schedule or working on weekends. By accepting this position, it is with the understanding that you will be available to work on the weekends, unless there is a medically documented restriction in accordance with federal, state or local law.
Hiring Pay Range: $22 - 23.50 per hour
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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