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Warren, Michigan, United States of America; GM Global Technical Center - Cadillac Tower
Source: General Motors careers · View original posting
From General Motors's posting. “We” and “our” refer to the employer.
Job Description
The Dealer Systems Business Operations Lead owns the day-to-day business operations, product strategy, and ongoing support of the systems that manage GM’s global dealer network and dealer contractual processes. The portfolio includes GM’s business-critical Dealer Information Database (GMDID) and Dealer Network Planning System (DNPS) mainframe applications, as well as integrated systems supporting dealer changes, document management, electronic signatures, financial transactions, and reporting.
This role supports a team responsible for a broad range of business processes and system operations while partnering with global business teams, technical teams, financial institutions, and other key stakeholders. Success in this position requires a strong combination of technical expertise, business acumen, leadership, and experience leveraging mainframe, mid-range, and relational database environments.
Strong analytical, problem-solving, communication, and technical-writing skills.
Strong attention to detail, sound judgment, adaptability, and the ability to work independently in a challenging environment.
Working knowledge of Databricks (DBX).
Experience in testing, project management, technical writing, and process documentation.
Experience managing business-critical systems and leading operational support activities.
Knowledge of financial systems and processes, including experience working with financial institutions and ACH or drafting processes.
Experience with dealer contractual processes in a corporate environment that supports a dealer distribution network.


GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

This role is categorized as hybrid.
This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

 About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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