Sales Operations Analyst

We are seeking a strategic Sales Operations Analyst to drive forecasting excellence, process optimization, and advanced analytics initiatives across our global sales organization. In this role, you will support forecast accuracy improvements, lead sophisticated projects to streamline operational efficiency, and contribute AI/ML forecasting initiatives.

You will collaborate closely with sales leadership, global account managers, and cross-functional partners in Finance, Marketing, and IT to ensure data integrity, deliver actionable insights, and align sales strategies with business goals!

What You Will Be Doing:

• Improve forecast reliability and accuracy for enterprise products, with a focus on forecasting support and provide actionable insights for strategic and OEM accounts.
• Incorporate data insights to guide sales strategies, inform business decisions, and align with forecasting objectives.
• Lead global data reconciliation across CRM, financial, and forecasting systems to validate data, resolve discrepancies, and ensure consistent, reliable reporting.
• Ensure data hygiene in Salesforce and forecasting platforms by managing product updates, system configurations, and conducting regular pipeline reviews.
• Establish metrics to measure forecasting performance efficiency, pipeline health, and data quality, pinpointing areas for process improvements.
• Provide hands-on support to the sales team by managing pipeline data, troubleshooting system issues, and delivering training and tools to enable efficient forecasting workflows.
• Support forecasting projects, including AI/ML initiatives, process automation, and analytics improvements to improve sales projections and operational scalability.

What We Need to See:

8+ years of experience in Sales Operations, Business Operations, or Financial Analysis in a global high-growth tech environment.

Bachelor’s degree or equivalent experience in business or related field, advanced degree is highly preferred.

Demonstrated expertise in sales forecasting process, data reconciliation, and operational process improvement.

Strong analytical and communication skills with the ability to translate complex data into actionable insights and effectively present them to all levels of customers.

Proven experience in project management, including leading cross-functional teams and ensuring timely, within-scope delivery of end-to-end forecasting projects.

Self-motivated with excellent problem-solving skills, able to work independently in a fast-paced environment.

Advanced Excel and proficiency in Salesforce, SAP, and Integrated Business Planning (IBP), experience with Python, SQL, or other data tools is a plus.

Background in supporting software and SaaS product lines in forecasting or revenue planning is highly preferred.