layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Sr. Operations Manager at Amazon, Sacramento, CA

Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements: Lift and move totes up to 49 pounds each
Regular bending, lifting, stretching and reaching both below the waist and above the head
Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
Continual standing and/or walking an average of 5 miles daily
Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Basic Qualifications
Bachelor's degree or equivalent
Work flexible hours as business demands, including overnight, weekends and holidays
7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
Prior experience with performance metrics, process improvement and Lean techniques

Sr. Operations Manager

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