layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

LAYIQ - Benefits Manager at Via, New York City, NY

What You’ll Do:

Own the end to end benefits experience for employees, managing new hire enrollments, offboarding workflows, COBRA, life event changes and qualifying status updates.
Serve as a thought support lead for day-to-day employee benefit inquiries, while creating clear, engaging employee communications, benefit booklets, policy guides, and education sessions.
Lead monthly carrier billing reconciliation and audits across all plans, partnering with payroll and finance to ensure deduction and invoice accuracy.
Support compliance with federal, state and local regulations (ERISA, ACA, HIPAA, COBRA, FMLA, SF HCSO, etc) managing required non-discrimination testing, ACA reporting and required annual notice distributions.
Maintain all plan documents (SPDs, SBC, plan summaries, etc) and lead the project management and execution of annual Open Enrollment, including HRIS system set up, broker liaison, and employee Q & A sessions.
Assist with the administration of leave of absence workflows (FMLA, state paid family leave, STD/LTD, parental leave, and ADA accommodations) in close coordination with other members of the People and Payroll team.
Manage benefit administration workflows and data integrity within our HRIS (Workday), auditing carrier integrations (EDI feeds).
Act as a point of contact for benefits brokers, carriers, 401(k) recordkeepers, pension fund contacts, and wellness vendors, resolving claim escalations.
Analyze program utilization, claims trends, employee feedback, and market benchmarking to partner with Director of People Operations on continuous plan optimization and cost-containment initiatives.
Who You Are: 4-6+ years of dedicated experience in US benefits administration (preferably with self-insured plans), plan design, and leave management in a fast-paced environment.
Deep, practical knowledge of employment and benefit laws (ERISA, ACA, HIPAA, FMLA, COBRA, FLSA) and experience executing non-discrimination testing.
Experience working with unionized employee populations and understanding of collective bargaining agreements.
Highly organized with exceptional financial and auditing skills; meticulous when reconciling monthly carrier bills, payroll deductions, and employee census data.
Proven proficiency with enterprise HRIS platforms (experience with Workday Benefits Administration and carrier EDI feeds is a strong plus).
Ability to breakdown complex medical, financial and regulatory concepts into easy to understand, supportive communications for employees.
Comfortable with ambiguity, flexible in adapting to changing needs, and proactive in driving process improvements alongside leadership.
High integrity, discretion, and sound judgment when handling confidential material including medical records, sensitive employee situations, and compliance audits.

Benefits Manager

Employer job description

Benefits Manager

What You’ll Do:

Compensation and Benefits:

Equal opportunity and accommodations

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