Principal Product Manager, AI Platform

About the Role

Join a small, hands-on product team at an AI-focused marketing services company working to redesign core operations around an owned AI platform. You will identify high-impact problems, prototype solutions, and partner with engineering to bring reliable systems into production.

What You'll Do

• Identify complex operational problems, define measurable outcomes, and prototype AI-driven solutions using real data.
• Work closely with engineers to turn validated prototypes into reliable, scalable production systems.
• Develop ways to measure and address challenges such as content decay.
• Lead development of a decision engine tailored to different user needs.
• Guide closed-loop attribution capabilities that connect client actions to revenue.
• Shape a platform that balances shared capabilities with the needs of different client types and industries.
• Engage directly with users and data, and communicate product decisions clearly and concisely.

What We're Looking For

• Two to eleven years of relevant experience building products or technology solutions.
• Experience building and shipping functional prototypes with AI coding tools and real-world data.
• Knowledge of AI capabilities, limitations, failure modes, and edge cases, with experience designing systems for production.
• Strong systems thinking, including an ability to assess downstream effects, operational impact, and when to generalize a solution.
• Experience defining measurable operational problems and validating outcomes with data.
• Ability to partner closely with engineering and write clear, concise documentation.
• Background in marketing services or experience building decision engines, reporting tools, or attribution systems is relevant.