Mid-Level Product Engineer

About the Role

Join an early-stage AI infrastructure team building tools that help organizations detect and resolve failures in production AI agents. You will shape how issues are prioritized and acted on, helping teams make their agents more reliable through product workflows that connect detection to resolution.

What You'll Do

• Turn high volumes of signals into clear, prioritized actions for engineering teams.
• Own the workflow from failure detection and alerting through triage and resolution.
• Connect product workflows with collaboration, issue-tracking, code-hosting, and coding-agent tools.
• Design how people and AI agents work together to investigate and fix issues.
• Build across the full stack in TypeScript, including data services and user-facing interfaces.
• Work directly with customers and help establish engineering standards.

What We're Looking For

• At least 1 year of experience shipping production software, with a record of delivering beyond a narrow specialty.
• Strong full-stack TypeScript skills, including frontend development and core services.
• Experience building and operating AI agents in production, and understanding their failure modes.
• Experience with user-facing products, high-volume event data, data pipelines, and cost-aware system design.
• Ability to take customer problems from discovery to shipped solutions, including making architectural decisions without detailed specifications.
• Experience with production observability, monitoring, debugging, and direct customer collaboration.