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PetWow
Lakeside Park, KY, US
Source: PetWow careers · View original posting
From PetWow's posting. “We” and “our” refer to the employer.
Customer Care Center Representative
Make an impact caring for pets — and the people who love them.
More than 30,000 pet owners across Northern Kentucky and Greater Cincinnati trust PetWow with their pets’ care.
Who We Are
PetWow is a family-owned veterinary company founded in 1971. We operate two Northern Kentucky hospitals and a fleet of mobile wellness vehicles serving the Greater Cincinnati area.
Our mission is simple: strengthen people and pets by making pet care easy.
We work hard, care deeply, and rely on strong teamwork to deliver great care. We offer opportunities for growth, recognition for strong performance, education opportunities, and supportive management.
We are looking for a customer-focused and dependable Call Center Representative to welcome to our team.
This role is the first point of contact for our clients. Team members assist with scheduling, answering questions, resolving concerns, and helping guide clients through their pets’ care needs across medical, grooming, and preventative services.
The right candidate is organized, calm under pressure, and able to work efficiently in a fast-paced environment where priorities can shift throughout the day.
This role requires flexibility in scheduling across our full range of operating hours as well as the ability to float between our hospital locations (all within a 15-mile radius). Schedules vary based on business needs and are not fixed week to week. This position requires consistent availability- not compatible with an in-person school schedule or long-term schedule restrictions.
Compensation
Pay
· $16.00–$17.00 per hour
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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